oTTo

Therapeutic app design for amnesiacs

Role

Product Designer

Timeline

Nov. – Feb. 2024

Tools

Figma

Category

Healthcare

Goal/Problem

People with amnesia suffer from failing to store and/or retrieve their memories, ranging from everyday information to important details and events. This occurence impacts not only the amnesiacs but also those around them. How might we aid in the memory process of people with amnesia in their everyday lives? How might we improve the quality of life of people with amnesia through therapeutic means?

Result/Solution

oTTo is a therapetutic app design that acts as an external tool to aid in the memory process, enhancing memory recall and holding onto your important memories. Collaborate with family members or caregiver to add, view, train, and find memories in an immersive augmented reality space.

Add memories to a collaborative external memory storage. Collectively record your life journey.

View the collection of your memories in the memory box. Improve retention and memory-to-memory connection.

Train memories through various cognitive activities. Rehearse your memories through games.

Find memories in an immersive augmented reality space. Overlay interactive virtual elements around your home.

Secondary Research

Memory is the ongoing process of information retention, so we looked for specific interventions to improve memory, namely, to reduce decayed retention: 1. Maintenance Rehearsal 2. Elaborative Rehearsal 3. State-dependence 4. Method of Loci

Secondary Research

Competitor Analysis

So many apps, yet they're ineffective. The main insight we got out of them was the ripple effect: memory cues can be cues for another memory, endlessly feeding into one another. The focus should be the first cue that triggers in a ripple effect.

User Research

We recorded 73 user surveys to understand how people generally cope with memory failures. We found that most people use note-taking to remember but struggles to effectively use this method. We then conducted user interviews of amnesiacs and their caregivers to validate our research. These individuals varied in their conditions so the interviews were tailored. Patients with amnesia: Despite successfully storing their memories in an external tool, most of the patients either had difficulty in recognizing or 'remembering to remember'. Caregivers: Concerns with the progressive nature of the condition, mentally drained, and wanting to figure out what the amnesiac needs at the moment.

User Persona

We consolidated our key research findings into two different user personas and journey maps: patient with amnesia and caregiver/family members. This allowed us to empathize deeply with each respective end users.

Design goals

We brainstormed for some possible solutions to work towards and translated those ideas to key actionable statements. We decided to tackle the problem by utilizing augmented reality into our app, which would be critical in aiding prospective memory.

HMW improve the quality of life of people with amnesia through therapeutic means?

oTTo An immersive external tool to aid in the memory process; add, view, train, and find your memories

Sitemap

Wireframes

Iteration

We conducted multiple rounds of both moderated and unmoderated usability testing, in which we mainly observed navigation difficulties. Also note that due to the brief usage of the app and its limited capabilities of AR, memory improvement was difficult to measure.

Accessible homepage: dot navigation to box-style CTA

Clarity in progress and location trackers

Greater memory interactions, optimized for a clean interface

Please email me if you'd like to discuss more!

(James Lee)

Please email me if you'd like to discuss more!

(James Lee)

Please email me if you'd like to discuss more!

(James Lee)

Please email me if you'd like to discuss more!

(James Lee)